Who this policy covers
This Privacy Policy explains how Xentoro Studio handles information from visitors, leads, prospects, clients, and collaborators who use this website or contact us about 360 virtual tours, AR/VR development, game development, WebGL work, AI voice agents, or VoIP automation.
Information we collect
When you contact us, book a call, submit a form, or discuss a project, we may collect:
- Name, email address, phone number, company name, and role.
- Project goals, service interests, budget ranges, timelines, and launch requirements.
- Files, links, brand assets, media, 3D assets, scripts, call-flow notes, or technical documentation you choose to share.
- Messages, meeting notes, project feedback, and support requests.
- Basic website usage data such as pages visited, device type, referrer, browser, approximate location, and performance signals.
How we use information
We use information to respond to inquiries, schedule calls, evaluate project fit, prepare proposals, estimate scope, deliver services, improve the website, and maintain client communication.
For AI voice or VoIP projects, we may also use project information to design call flows, configure voice agents, test expected behavior, troubleshoot integrations, and document handoff requirements.
Forms, scheduling, analytics, and cookies
This website may use third-party services for hosting, contact forms, scheduling, email delivery, analytics, spam prevention, and performance monitoring. These services may process limited information so the site can function and so we can understand which pages and services are useful to visitors.
Analytics may include aggregated traffic and device data. If Google Analytics or similar tools are configured, they are used to understand website performance and visitor interest, not to sell personal information.
Sharing information
We do not sell personal information. We may share limited information with trusted providers when needed for hosting, forms, scheduling, email, analytics, file storage, development, AI/VoIP tooling, or project delivery.
We may also disclose information if required by law, to protect our rights, to prevent abuse, or to respond to valid legal requests.
Retention and security
We keep inquiry and project information for as long as needed to respond, provide services, maintain records, improve operations, and meet reasonable legal or business requirements.
We use reasonable technical and organizational measures to protect information, but no website, email system, cloud tool, or internet transmission can be guaranteed to be completely secure.
Your choices and rights
You may contact us to request access, correction, deletion, or restriction of personal information we hold about you, subject to reasonable identity checks and any legal or business record requirements that apply.
You can also choose not to provide optional information. If important project details are missing, we may not be able to prepare a useful recommendation or proposal.
Children, third-party links, and updates
Our services are intended for business and professional inquiries, not for children. The website may link to third-party sites such as LinkedIn, GitHub, Calendly, or client/project platforms. Their privacy practices are controlled by their own policies.
We may update this policy when our website, tools, services, or legal requirements change. The latest version will be posted on this page.
Contact
For privacy questions, contact Xentoro Studio at hello@xentoro.studio or +92 311 488 7976.